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Product information E5000

Discover the SHIMANO STEPS E5000 system

SHIMANO STEPS E5000 is our lightest, most silent yet most affordable e-bike system to date. It’s the ultimate in support for urban commutes and daily errands alike. TheSHIMANO STEPS E5000 e-bike system is pre-installed on a wide variety of brands and models, so you’re sure to find your perfect match.

Click on a component to learn all about it.

Motor

Motor

Shimano’s lightest motor to date delivers a smooth yet powerful natural riding experience, capable of solidly handling all your daily activities.

  • Weighs only 2.5 kg for a light feel and easy handling
  • Switch easily between power-assist options  
  • Up to 200% max support to effortlessly get you anywhere you need to go
  • Virtually silent, compact drive unit, so all you notice is its expert support
  • Natural riding feeling for pure comfort  
  • Built to be ridden in all weather conditions
  • Every time you stop, auto down-shift is enabled for an easy start (Di2 only)
  • Fully automatic shifting option for stress-free riding (Di2 only)
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Read more about the technical specifications

Technical specifications

  • With Di2-equipped e-bikes you can opt for fully automatic shifting, when combined with Shimano’s NEXUS Inter-5 e-bike-specific hub or NEXUS Inter-8 hubs. Based on your speed and cadence, the bike automatically shifts to your ideal gearing
  • 250 W motor with max torque of 40 Nm, for solid power and acceleration
  • Durable square-axle bottom bracket, designed to handle the demands of e-bike riding
  • Optimised pedalling efficiency due to its narrowed pedal-to-frame width
  • Designed for all weather conditions
  • Transmission of power through dedicated chainring
  • Compatible with optional chain-retention device


Battery

Battery

Extended range Li-Ion battery lasts up to 185 km, giving you the freedom to choose how long you want to ride.

  • Supported travel up to 185 km on one charge “Power-assist mode and capacity / travel distance are based on Shimano original test results using an 80 kg cyclist, riding at 23 km/h on a flat road.” 
  • After 1000 charge cycles, the battery is still going strong
  • Quick charging time, so you’re swiftly back out the door
  • Sleek, compact design of 418 Wh or 504 Wh down-tube battery for increased options
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Read more about the technical specifications

Technical specifications

  • High capacity Li-Ion battery options: 418 and 504 Wh for rear-carrier-mounted (2,550 g), 418 Wh or 504 Wh for external downtube-mounted (2,660 g), and 504 Wh integrated battery (3050 g)
  • Fast charging times using EC-E6000 charger
  • 504 Wh: 80% of max capacity in 2.5 hours, from 0 to 100% capacity in 5 hours
  • 418 Wh: 80% of max capacity in 2 hours, from 0 to 100% capacity in 4 hours
  • Holds at least 80% of its max charge after 500 full charges
  • Holds at least 60% of its max charge after 1000 full charges
  • Built-in charging port – just plug and charge!
Info display

Info display

Four unique display options so you’re sure to find the perfect one to fit your specific needs.

  • Option 1: Clean-looking, easy-to-read Shimano display to include speed, distance, trip time, clock, gear, estimated range, battery indication, etc.
  • Option 2: Via junction, wirelessly connect to a third-party display from Garmin or SIGMA
  • Option 3: Via junction, wirelessly connect via Bluetooth to your E-Tube Ride app to save you from carrying around yet another device
  • Option 4: “Back to basics” with junction only. LED displays green or red to reflect battery life and support mode
  • Wireless customisation and diagnostics using E-Tube app via smartphone
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Read more about the technical specifications

Support settings

Multiple power-assist options to match every ride. Ergonomic switch unit for smooth switching between 3 power-assist modes while riding

Power-assist modes: High, Normal, Eco, Walk

  • High: Full support for when you need it most (200% support)
  • Normal: Smooth, comfortable support (100% support)
  • Eco: Saves battery for those long rides (40% support)
  • Walk: Easy to activate, offers a helping hand in pushing the bike (up to 6 km/h)

Technical specifications

  • All settings (except Walk) offer support up to 25 km/h
  • Left switch unit controls support levels and walk-assist
  • Right switch unit for gear-shifting with Di2
  • Power and light on/off switch
  • Multiple mounting options for a personalized setup
Drivetrain

Drivetrain

Stylish drivetrain with reliably smooth shifting experience. Fully integrated, with option of new NEXUS Inter-5E e-bike dedicated internal gear hub.

  • Lightweight drivetrain for excellent bike handling
  • Fully automatic shifting for increased focus on the road ahead (Di2 only)
  • Choose between external or internal gearing to match your preference
  • Works with NEXUS Inter-5E e-bike internal gear hub for smooth shifting under high load. The NEXUS Inter-5E layout of the 5 gears perfectly matches higher speeds normally reached by e-bikes
  • NEXUS Inter-5E offers up to 263% gear range for tackling all terrains
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Read more about the technical specifications

Technical specifications

  • NEXUS Inter-5 is specifically designed to handle all e-bike related stresses, such as strong pedalling forces and smooth shifting under high pressure 
  • External gear options: Di2 11-speed or Mechanical 9-, 10- or 11-speed
  • Drivetrain equipped with chain cover for full leg protection
  • Compatible with GATES belt system  
  • Chainring options: 38 T or 44 T  
  • Crank length options: 165 mm, 170 mm or 175 mm
  • Crank-arm colour options: Black or Silver

Frequently Asked Questions

General information
  • What is SHIMANO STEPS

    What is SHIMANO STEPS?
    SHIMANO STEPS is Shimano’s e-bike system. STEPS stands for SHIMANO Total Electric Power System. Shimano incorporates its extensive experience and success in bike componentry into the creation of its premium e-bike systems.

    Does SHIMANO STEPS make e-bikes?
    Shimano does not make e-bikes. We only produce the e-bike systems as well as complete drivetrains that work seamlessly with our systems. Take a look here to discover which bike brands in your country incorporate SHIMANO STEPS.

    Can I purchase a SHIMANO STEPS system?
    SHIMANO STEPS is only sold pre-installed on bicycles that are uniquely built to incorporate SHIMANO STEPS technology. SHIMANO STEPS cannot be purchased separately for self-installation. If you own a SHIMANO STEPS e-bike and need spare parts, visit your SHIMANO STEPS dealer. Your dealer can also arrange for an experienced mechanic to replace them for you.

    How fast does a SHIMANO STEPS equipped e-bike go?
    All e-bikes in the EU provide support up to 25 km/h, a speed limit imposed by EU law. As long as the e-bike’s support adheres to this limit, it is considered a normal bike. 

  • Installation

    Can I install SHIMANO STEPS on any bike?
    No. SHIMANO STEPS only works on frames specifically designed by the bike manufacturer to work with this system. To see which bike brands are working with SHIMANO STEPS, take a look here.

    Can I replace my bike’s e-bike system with SHIMANO STEPS?
    If your current e-bike is not equipped with SHIMANO STEPS, you cannot make this replacement.

  • Brands

    How to find bikes with SHIMANO STEPS?
    SHIMANO STEPS is only sold pre-installed on bikes. To discover which bike brands in your country offer bikes equipped with SHIMANO STEPS, check out the list here.

    Where to buy SHIMANO STEPS equipped bikes?
    You can buy a SHIMANO STEPS equipped bike at your preferred SHIMANO STEPS dealer. Find dealers here.

  • Test rides

    Where to test SHIMANO STEPS equipped bikes?
    If you want to try a SHIMANO STEPS equipped bike, you can go to your local SHIMANO STEPS dealer or go to one of the SHIMANO STEPS test events across Europe.

  • Road Rules

    Where can I ride my SHIMANO STEPS equipped bike?
    You can ride SHIMANO STEPS equipped bikes in all areas where a normal bike may ride.  

    Does my e-bike require license or registration?
    SHIMANO STEPS e-bikes require no driver’s license or registration. 

  • Warranty

    What is the SHIMANO STEPS warranty?
    SHIMANO STEPS comes with a warranty period of two years.  

  • Waterproof

    Is the SHIMANO STEPS system waterproof?
    Yes, the SHIMANO STEPS system is waterproof for use under normal riding conditions, including heavy rain. Please do not use a high pressure washer to clean your bike.

  • Customization

    Can I tune my SHIMANO STEPS to increase the power-assist speed limit?
    Due to strict regulations governing e-bikes, it is neither allowed nor recommended to alter the speed of your SHIMANO STEPS e-bike. The regulations are set in place to avoid dangerous situations.

  • Di2 shifting

    What is Di2 shifting?
    Di2 is Shimano’s electronic shifting system. The advantage of Di2 is faster, smoother shifting with minimal effort. When installed on a SHIMANO STEPS equipped city / comfort e-bike, you also benefit from auto shift functions. 

    How to upgrade my SHIMANO STEPS e-bike to Di2 shifting?
    You will need to consult with your SHIMANO STEPS dealer to make this happen. Their qualified mechanic will need to adjust your system’s original settings to make it work seamlessly with Di2. 

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SHIMANO STEPS equipped e-bikes

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